WHEN GIVING A CUSTOMER BAD NEWS..
Britons: i'm sorry, Sir , but we don't seem to have the sweater you want in your size, but if you give me a moment, i can call others outlets for you..
Malaysian: No stock
WHEN SOMEONE DID SOMETHING WRONGBritons: this isn't the way to do it. here, let me show..
Malaysia: Like that also don't know how to do!!!
RETURNING A CALL
Britons: Hello, this is john smith. did anyone page for me a few moments ago?Malaysian : Hello, who page?
WHEN TRYING TO FIND OUT WHAT HAD HAPPENED
Britons: Will someone tell me what has just happened?
Malaysians: What happend ../why like that.
WHEN ONE IS ANGRYBritons: Would you mind not disturbing me?
Malaysian: Celaka u..
WHEN ASSESSING A TIGHT SITUATIONBritons: We seem to be in in a bit of asituation of a predicament at the moment
Malaysian: Die lah!!!
WHEN SOMEONE OFFERS TO PAYBritons: hey , put your wallet away, this drink is on me..
Malaysia: no need lah...
WHEN ASKING SOMEONE TO LOWER THEIR VOICEBritons: Excuse me, but could you please lower your voice. i'm trying to concentrate over here.
Malaysian: Shut up lah!!!.
WHEN ASKING FOR PERMISSIONBritons: Excuse me, but do you think it would be possible for me to enter through this door?
Malaysian: (pointing at the door) can arr?
WHEN ASKING SOMEONE IF HE/SHE KNOWS YOUBritons: Excuse me, but i noticed you staring at me for sometimes. do i know you?
Malaysian: See what, see what?
WHEN ENTERTAININGBritons: Please make yourself right at home..
Malaysian: Don't be shy la..
WHEN DOUBTING SOMEONEBritons: don't recall you giving the money.
Malaysian: where got?
WHEN DECLINING AN OFFERBritons: I'd prefer not to do that, if you don't mind
Malaysian: Don't want la..
IN DISAGREEING ON A TOPIC OF DISCUSSIONBritons: Err. Tom, i have to stop you there. i understand where you're coming from, but i really have to disagree with what you said about this issue.
Malaysian: you mad, ah?..